Most of our cupcake kits are suitable for vegetarians. However, some use the natural colour “carmine” which is not suitable for vegetarians. Cupcake Kits that contain carmine: Shopkins Cupcake Kit, Shopkins Shortbread Biscuit Kit, Crayola Gingerbread Kit, Crayola Cupcake Kit.
Do your cupcake kits contain any alcohol in the ingredients?
No, our cupcake kits do not contain any alcoholic ingredients.
Do your Cake Angels Marshmallows contain
gluten?
No, our marshmallows are gluten free.
Some of your products contain palm oil, is this sustainable?
Yes, we are RSPO-certified and so any palm oil we use is sourced responsibly and is sustainable. RSPO Certificate number: BMT-RSPO-000942 Membership Number: 9-0863-14-000-00.
Does the Jamie Oliver Mediterranean Sea Salt contain iodine?
No, this product does not have any added iodine.
DO YOU STILL MAKE YOUR FIDDES PAYNE SPICE TINS?
We produce them a couple of times per year. You can see if they are available on the Fiddes Payne products page. If they are not there it means we don't have them currently in stock.
Delivery
Do you deliver outside of the UK?
Yes, we deliver to Ireland, Germany, the Netherlands, Sweden, Belgium and the USA. Let us know if you would like us to add your country as well: shop@fiddespayne.co.uk
How long will my parcel take to arrive?
We dispatch orders within 1 business day. (Monday to Friday at 8am - 4pm) Your order will take 1-3 business days to arrive after being dispatched.
If you have more enquiries about your order please email us at shop@fiddespayne.co.uk
Can I collect my order?
Yes, you can collect your order for free from Monday to Friday. (9 am to 4:30 pm) Collection point: Fiddes Payne (Porta cabin) Unit 4, Thorpe Park, Thorpe way, Banbury, Oxfordshire, OX16 4SP UK Tel +44 (0) 1295253888
How can i redeem a VOUCHER?
Vouchers can be redeemed at check out.
Payments
Do you take orders by phone?
Yes, if you are experiencing issues during check out you can call us at: 01295 675087 and we'll process the order for you. We will need the following information: -Delivery address -Billing address -Card details
